Eyefinity Partners with Arrellio to Help Eye Care Practices Recapture Lost Contact Lens Revenue

RANCHO CORDOVA, Calif. – Eyefinity^®, a VSP Vision^™ company and a leader in cloud-based practice management and electronic health records software, announced today its integration with Arrellio, a contact lens ordering and e-commerce platform. 

Practitioners estimate that only 59 percent of their patients purchase contact lenses directly from their practices, with the remaining 41 percent turning to online retailers or big-box stores. This represents significant lost revenue for independent eye care practices. By re-engaging patients through automated communications and proactively driving reorders through targeted follow-ups, Arrellio helps maximize contact lens sales and enables practices to automatically recover potential lost revenue. 

“We continue to expand the Eyefinity Encompass ecosystem with digital tools that enhance patient experiences while driving more efficient workflows for eye care professionals," said Eyefinity President Charlie Biegel. "This integration with Arrellio addresses a real challenge—helping practices recapture contact lens sales that might otherwise go to online competitors.”

The integration enables practices to automatically identify patients due for contact lens refills and send personalized reorder reminders via text and email. Patients can then place orders directly through secure links that connect back to their practice, ensuring continuity of care and maintaining the doctor-patient relationship. This automated approach keeps patients informed and engaged while increasing retention and practice profitability. 

Eyefinity Encompass users can benefit from the new Eyefinity and Arrellio integration starting in early June.

# # #   

About VSP Vision  
At VSP Vision^™, our purpose is to empower human potential through sight. As the first national not-for-profit vision benefits company, this is what drives everything we do. For 70 years, VSP has been the leader in health-focused vision care. Every day, the people that power our complementary businesses across vision benefits, eye care services, eyewear solutions, and practice solutions, work together to create a world where everyone can bring their best vision to life. That means providing affordable access to eye care and eyewear for more than 85 million members through a network of more than 42,000 doctors. It also means expanding access to vision care to those disadvantaged by income, distance, or disaster through VSP Vision^™ Eyes of Hope^®. To date, more than 4 million people in need have received access to no-cost eye care and eyewear through one of our Eyes of Hope programs. Learn more about how we’re reinvesting in greater vision, health, and opportunities for all at vspvision.com. 

About Eyefinity
Eyefinity, a VSP Vision company, provides cloud-based practice management and electronic health records software solutions designed specifically for eye care professionals. The Eyefinity Encompass platform integrates seamlessly with various third-party applications to enhance practice efficiency and patient care.